NEMTAS

FEEDBACK FORM

Welcome to Customer Satisfaction Survey of Nemtas.

Nemtaş Nemrut Liman Isletmeleri A.Ş. is making progress towards future and implementation by evaluating its customers' wishes and suggestions.

Thanks for joining to our survey and for your suggestions.

Nemtas AS

First Name	:
Last Name	:
Firm Name	:
Job Title	:
Phone	:
Fax	:
e-Mail	:

1-	Please state your satisfaction about the below topics that are related with NEMTAS.
a-	Service quality	:
b-	Relation with customers	:
c-	Agreeableness between cost and service quality	:
d-	Operation speed	:

2-	After comparing with the other companies that you are working with, please state your satisfaction about NEMTAS.

3-	Please state your reason (s) for choosing NEMTAS.
	Because I worked before and pleased
	Because of the quality certificates
	Because of its vision in the market
	Because of work ethics
	Others (please state)

4-	Please determine your critics and ideas for improvable side (s) of NEMTAS.

5-	Please evaluate the quality of the service that is supplied by NEMTAS's personnel in the light of below mentioned points.
a-	The manner of the personnel while solving your problems	:
b-	The experience and education level of the personnel Poor	:
c-	Solving your relative problems in the direction of your needs	:
d-	The personnel's effort to solve your problems	:
e-	Politeness Poor	:
f-	Work ethics	: